Copyright © Readycrest Ltd. All rights reserved. Registered in England and Wales. Company Number 2444789
Today companies have so many choices in how they want and need to communicate; Internet, email, web messaging, VoIP, IM, video conferencing, social media and the list grows each day. That combined with an increasingly ‘remote’ and ‘global’ workforce, means our clients need better ways to service customers and manage staff.
With the right tools, you and your colleagues can be more productive, efficient and responsive. This means that contact with new and current customers as well as fellow workers is enhanced creating a better organisational efficiency, meaning reduced costs and a better service to your customers leading possible increased revenue.
You never get a second chance to make a first impression when a potential customer calls your business or organisation. From the moment they dial, you need to ensure that their experience is positive.
Whether you have a traditional PBX or a state of the art IP system, and whether you require simple integration with Microsoft Outlook or a system that has full CRM integration we will find the right solution for you.
At Readycrest we have tested and evaluated many options on the market so you don’t have to. There are packages that solely integrate with third party software (Microsoft Lync, Salesforce, Outlook) and there is modular software that can include voice recording, calls stats, call marketing software etc.
For more information please select the links above or give us a call and we can help you bridge the gap between your phone system and other applications.
So what features can I get?
With our expertise and experience you can be assured that any solution will be professionally planned and deployed, and will be administered and maintained after installation meaning you can carry on with business leaving the problems with us.
Do you know when a colleague is busy working or on a call?
Busylight can help with this issue. Click the image for more information.