What operating systems does the SOHO KVM support?
What does FLASH upgrade capability mean?
What mice does the SOHO KVM Switch support?
Does the SOHO KVM support Microsoft keyboards?
How does the SOHO KVM allow the user to switch ports?
What is the maximum video resolution the SOHO KVM switch support?
What video bandwidth does the SOHO KVM support?
Do I have to install any software to use the SOHO KVM?
Does the SOHO KVM switch require an AC adapter?
Can I use the KVM for just video sharing only?
Does the KVM work with Linux and Sun Computers?
Why am I getting ghosting images or shadowing?
I am not getting any picture at all, how can I solve this?
Why is my Dell Laptop unable to display video?
My KVM unit appears to be dead. Although the computers are powered on, no lights are on the unit. What is wrong?
The unit produces a steady beep when computers are powered on, how can I correct this?

Q: What operating systems does the SOHO KVM support?
A: The SOHO KVM will support any operating system that runs on a PS/2 platform. It will also work on Sun and Mac computers that do not have PS/2 ports by using the appropriate adapters (Sun Adapter F1D082 and Mac Adapter F1D080). Operating systems include but are not limited to DOS, Windows 95/98/ME/NT/2000/XP, Linux, and Mac OS.

Q: What does FLASH upgrade capability mean?
A: With FLASH upgrade capability you can update your SOHO KVM firmware at any time through a simple serial connection. Internet upgrade capability ensures that your SOHO KVM is always the most current version on the market with the latest features and enhancements.

Q: What mice does the SOHO KVM Switch support?
A: The SOHO KVM supports all mice including the Microsoft Intellimouse, Logitech MouseMan +, Marble Plus and Marble FX, Kensington Expert Mouse and all Belkin Brand mice.

The list of tested mice also includes the Microsoft Optical Intellimouse, Logitech Cordless MouseMan, and HP, IBM and Dell brand mice.

Q: Does the SOHO KVM support Microsoft keyboards?
A: Yes, the KVM Switch is compatible with Microsoft Internet Keyboard PRO, Natural Keyboard PRO, and Logitech keyboards with up to standard 107-key support only.

Q: How does the SOHO KVM allow the user to switch ports?
A: There are two ways to switch ports. One is the port selector buttons on the front and the other way is with Keyboard Hot-key commands.

Q: What is the maximum video resolution the SOHO KVM switch support?
A: The advanced video circuit in the SOHO KVM supports a maximum resolution of 2048x1536 @85Hz.

Q: What video bandwidth does the SOHO KVM support?
A: The KVM supports 400MHz of video bandwidth.

Q: Do I have to install any software to use the SOHO KVM?
A: No, the SOHO KVM switch will support any operating system that supports PS/2 and/or USB connections without the use of any software.

Q: Does the SOHO KVM switch require an AC adapter?
A: The PS/2 keyboard port of your computer can power the SOHO KVM. An optional power supply 9VDC, 600mA maybe used for instances where power cannot be drawn from a PS/2 port of a computer.

The computers’ USB ports on the SOHO units with USB support can also power it.

Q: Can I use the KVM for just video sharing only?
A: Yes, you may use the KVM to switch between video only without having a keyboard or mouse connected.

NOTE: The KVM will require the optional AC power supply if you want to use it for video sharing only.

Q: Does the KVM work with Linux and Sun Computers?
A: Yes, it will work with all Linux Kernels USB or PS/2 as well as SUN Computers that support USB. If your SUN does not support USB but has PS/2 connectors it will also work. If the SUN has SUN specific connections you will need the KVM Sun adapter part number F1D082.

Q: Why am I getting ghosting images or shadowing?
A: Check that all video cables are inserted properly.
Check that the monitor you are using supports the resolution and refresh-rate setting on your computer.
Check that the graphics card you are using supports the resolution and refresh-rate setting on your computer.
Connect the monitor directly into the computer you are having trouble with to see if problem still appears.

Q: I am not getting any picture at all, how can I solve this?
A: Check that all video cables are inserted properly.
If you are not using a power adapter check that the Keyboard cable is connected and inserted properly between the computer and KVM for the appropriate port.
If you are using the KVM for video switching only and have no keyboard and mouse connection between the KVM and PC, you will need to purchase the Optional 9VDC, 600mA power adapter (F1D065-PWR for your appropriate country)
Connect your monitor directly to the computer to verify that you monitor is functioning properly.

Q: Why is my Dell Laptop unable to display video?
A: This is because by default most laptops are not setup to display external video.

You can fix this by doing the following:

After turning on the laptop you will need to enable external monitor support. This is done by holding down the “Fn” key and while holding it down press F8 once or twice. This enables both the external monitor and the internal laptop screen.

Q: My KVM unit appears to be dead. Although the computers are powered on, no lights are on the unit. What is wrong?
A: Check the FLASH BUTTON of the FLASH SWITCHES. Place in the OFF position. Computers may need restarting to function correctly.

Q: The unit produces a steady beep when computers are powered on, how can I correct this?
A: Set the FLASH SWITCH(es) to the OFF position and restart the computers.